With over 20 years of experience in our field, MEDMARK Health & Life is a market pioneer in the management and promotion of world-wide medical assistance, health and life insurance services in Egypt. Our partners include:
International SOS, BUPA International, Delta Insurance Co. and Allianz.

Our scope is truly international, as our services and reputation are extended in Egypt and worldwide to active members in more than 100 countries around the globe.

We actively market and service a range of Private Medical Insurance solutions to individuals and organisations, providing them with the highest class of international and local medical coverage.

MEDMARK Health & Life is the home of horizon PMI, the first fully-fledged local Private Medical Insurance plan designed specially for families and organisations in Egypt. horizon PMI is offered in collaboration with Delta Insurance Co.

International medical assistance products which focus on medical evacuation and repatriation are also promoted and serviced through an experienced in-house team of medical doctors in collaboration with highly specialized international aero-medical teams, offering added peace of mind for our customers.

Over the past two decades our primary focus and competitive advantage was always the quality of our Customer Service. Market research conducted by ACNielsen Egypt for MEDMARK Health & Life in 2005 proves that we are outperforming the market in terms of customer satisfaction. The results revealed that both our corporate and family medical scheme members had the highest level of customer satisfaction in the market, when compared with other health cover subscribers.

With a customer retention level that has never fallen below 95% in the last 15 years, MEDMARK Health & Life has reached an undisputed leadership position in the international health cover market, and we hope to continue to offer our customers the quality of service they have come to expect from us.

Our Corporate Principles:
 

• Integrity – This principle governs everything we do • Care – Taking ownership of customer concerns and dealing with them in   confidential, and efficient manner • Excellence – We strive to exceed expectations by going the extra mile